WhatsApp, Instagram and Messenger intake, on autopilot
Never miss another enquiry.
An AI receptionist replies in seconds, asks the questions you decide, and hands your team a ranked shortlist instead of an inbox — whether you match people to practitioners, properties, itineraries or engineers.
No credit card required • Cancel anytime
Intake that answers at 2am on a Sunday
24/7
Industry templates, working from minute one
12
Channels your customers already message you on
3
Free trial, no card, cancel anytime
14 days
How it works
Capture, qualify, match, manage.
The four things that happen between a stranger sending you a message and your team knowing exactly who should take the job.
Step 1 — Capture
Your customer texts you. That is the whole form.
- An AI receptionist answers on WhatsApp, Instagram and Facebook Messenger — your own accounts — in seconds, at any hour.
- It asks the questions you configured — not a script we wrote — and keeps asking until it has them.
- No landing page, no form abandonment, no lead who meant to come back and did not.
Step 2 — Qualify
The unqualified ones never reach your team.
- Qualification rules are yours: required answers, minimum values, allowed categories.
- Leads that fail are disqualified politely and automatically, with the reason recorded.
- Your team opens a pipeline of people worth calling, instead of triaging an inbox.
Step 3 — Match
Ranked before anyone opens the file.
- Match to whatever you keep: practitioners, listings, itineraries, engineers, candidates.
- You choose the dimensions that matter and how much each one weighs.
- Hard filters rule options out; weighted scoring ranks everything left.
- Every match carries its reasoning, so a recommendation is something you can argue with.
Step 4 — Manage
Step in whenever you want to.
- Live conversations, with human takeover in one click when a lead needs a person.
- A pipeline you can see, filter and move, plus analytics on where leads stall.
- Your whole team, with roles that decide who can configure and who can operate.
Channels
One bot. Every inbox they already use.
Your intake questions, qualification rules and records are configured once and every channel uses them. Connect one to go live and add the others whenever you like — the conversations all land in the same place.
WhatsApp
Your own WhatsApp Business number.
Instagram
DMs to your Instagram professional account.
Facebook Messenger
Messages to your Facebook Page.
See it work
Pick your industry. Watch it run.
The same intake, in 6 of the 12 templates — each one asking that template's own questions. Put your own numbers in to see what the enquiries you miss are worth.
What the missed ones cost
Percent
USD
Annual revenue lost
$84,240
From people who had already chosen you
195
enquiries missed
each month
59
patients lost
each month
Deliberately conservative: only 30% of unanswered enquiries are counted as business you would have won. The rest are left out of the arithmetic entirely. Your inputs, your estimate — nothing here is sent anywhere.
The intake, as your customer sees it
- Hi — do you have a physio who could see me this week?
- We can help with that. Which site is easiest for you to get to, or would you rather be seen online?
- Central, and in person please.
- Noted. How soon do you need to be seen?
- Within three days if you have anything.
Extracted so far
- Specialty Needed
- Physiotherapy
- Preferred Site
- Central
- Appointment Type
- In person
- Wants To Be Seen Within (days)
- 3
Qualified · 3 practitioners ranked
Illustrative conversation. The extracted fields are this template's real intake fields.
See it working
Not a mockup.
Both of these are the product, running. The conversation on the left is a real reply from the model, and the scores beside it are what the matching engine actually returned for it.
Built for your business
Start from your industry, not from an empty screen.
Pick a template and your workspace arrives with working intake questions, matching rules and sample records. Every one of them is yours to change.
Clinics & Healthcare
Route patient enquiries to the right practitioner by specialty, location and how soon they can be seen.
Patients → Practitioners
Start with thisCreative Talent Agency
Match video editors, designers and motion artists to creator and brand projects.
Clients → Editors
Start with thisHome Services / Contractors
Match licensed tradespeople to homeowner jobs by trade, area and urgency.
Homeowners → Contractors
Start with thisHVAC / Heating & Cooling
Triage heating and cooling calls to the right engineer by system, fault and how fast they can be there.
Customers → Engineers
Start with thisInfluencer Marketing
Match creators to brand campaigns by platform, niche, audience size and rate.
Brands → Creators
Start with thisModeling & Casting
Match models and performers to castings by discipline, rate and shoot dates.
Clients → Models
Start with thisReal Estate Brokerage
Match property listings to buyer and tenant enquiries by budget, area and type.
Buyers → Listings
Start with thisRecruitment / Staffing
Match vetted candidates to employer job openings across industries.
Employers → Candidates
Start with thisRestaurants & Hospitality
Turn booking and event enquiries into the right venue by cuisine, area, occasion and spend.
Guests → Venues
Start with thisTech Recruiting
Match software developers to engineering roles by stack, seniority and rate.
Clients → Developers
Start with thisTravel & Tour Operators
Qualify trip enquiries and match them to the itinerary that fits the region, the month and the budget.
Travellers → Itineraries
Start with thisTutoring & Education
Match tutors to students by subject, level, schedule and hourly budget.
Students → Tutors
Start with this
Nothing quite right? Build a fully custom setup from scratch.
Getting started
Live in an afternoon.
Three steps, and only one of them involves anybody outside your team.
- Step 1
Pick a template and tune your intake
Start from your industry and you get working questions, matching rules and sample records immediately. Change any of it — every field, rule and label is yours to edit.
- Step 2
Connect your channels
Bring your own Meta accounts — a WhatsApp Business number, an Instagram professional account, a Facebook Page, or all three. We verify every credential against Meta before saving it, and encrypt it at rest. Connect one now and add the others whenever you like.
- Step 3
Watch qualified, matched leads land
Your bot starts answering. Leads arrive qualified, scored and ranked against your own records, with the full transcript attached.
Example testimonials
What this looks like in practice.
Illustrative examples, not real customers — we are pre-launch and would rather show you the shape of it than invent an endorsement. Real quotes replace these as they arrive.
- Example
“We were losing enquiries overnight because nobody answered until nine. Now every one gets a reply in seconds and I read a shortlist in the morning instead of a backlog.”
- Example
“The qualification rules do the part I used to hate. Candidates who do not meet the brief never reach my recruiters, and the ones who do arrive already ranked against the role.”
- Example
“Setting it up took an afternoon. We picked the real-estate template, changed about six questions, connected our WhatsApp number and our Instagram, and it was matching buyers to listings the same day.”
Pricing
Two plans. Both start free.
Every plan begins with a 14-day trial and no card. Pick one now or change it later — nothing here is locked in.
Starter
For a small team running its first intake pipeline, on one channel.
$49/month
Billed monthly, no commitment
Start your 14-day free trialNo credit card required • Cancel anytime
- 250 new leads per month
- 1,000 AI replies per month
- 100 records on your roster
- 3 team members
- 50 matching runs per month
- Advanced analytics
- Email notifications
- Priority support
Pro
For agencies running high lead volume with the full analytics suite.
$149/month
Billed monthly, no commitment
Start your 14-day free trialNo credit card required • Cancel anytime
- 2,000 new leads per month
- 10,000 AI replies per month
- Unlimited records on your roster
- 15 team members
- Unlimited matching runs per month
- Advanced analytics
- Email notifications
- Priority support
Compare every limit and feature, or ask us about Enterprise.
Questions
Before you sign up.
How does the 14-day trial work?
You pick a plan at signup and get 14 days of it with no card. At the end of the trial the workspace becomes read-only until you subscribe — your data stays exactly where it is, and subscribing turns everything back on.
Do I need a credit card to start?
No. Nothing is collected at signup, and there is nothing to cancel if you walk away.
What do I need on the Meta side?
All three channels run through Meta, and you bring your own accounts. WhatsApp needs a WhatsApp Business account, a number registered to it and an access token. Instagram and Messenger each need a Facebook Page, a Page access token and a Page ID — and Instagram needs a professional account linked to that Page. The setup guide walks through collecting them, we verify everything against Meta before it is saved, and you keep the accounts and the relationship with Meta.
Do I have to connect all three channels?
No. One is enough to go live, and the others can be added at any point without touching your intake questions, your rules or your records — those are configured once and every channel uses them. Conversations from all three land in the same inbox.
Can I change or cancel my plan?
Yes, from the billing page, at any time. Upgrades apply immediately; a cancellation leaves the workspace running until the end of the period you have paid for.
Whose data is it?
Yours. Your leads, transcripts, records and configuration belong to you, and every workspace is isolated from every other one.
How do I get help?
Email hello@figuredoutai.com. Pro plans include priority support.
Your next lead is going to message you anyway.
Give it something to answer. 14 days free, no card, and your workspace is configured before you finish your coffee.
No credit card required • Cancel anytime